Ø Demonstrate advanced proficiency in All Level 1 duties JOB ESSENTIAL DUTIES AND RESPONSIBILITIES (LEVEL 2): Ø Adhere to regulatory, departmental and company policies/procedures in an ethical manner Ø Assist with WSOP registration desk duties when needed Ø Must work with multiple departments and employees throughout the casino in order to execute a seamless guest interaction thereby creating a unique and memorable visit Ø Maintain environment of readiness pertaining to supplies, resources, and tools to perform job duties

Ø Maintain a clean and orderly work environment Ø Other duties as requested to deliver excellent service to internal and external customers Ø Scan tickets and direct guest in Showroom, Promotions and Special Events Ø Remove all numbering from pavilion seats after shows Ø Set-up chair and row numbering per floor plan

Ø Participative member of the team by volunteering and being involved in buzz sessions, projects, committees, and task forces by providing input and suggestions Ø Proactive with incidents and issues ensuring resolution with employees and guests Ø Delight our guests with outstanding resort level service which includes creating a fun and exciting environment for the guest while working Promotions, Special Events & Entertainment Ø Issue promotional amenities, coupons, and maintain accurate banks and inventory control records Ø Occasionally greets motorcoaches accurately distributing proper incentives and completing reports Ø Offer and promote the Caesars Rewards VISA card Ø Provide information about property and brand events, initiatives, products, and services Ø Display Spotlight behaviors, and present upbeat and positive attitude Ø Greet customers as a company representative, providing information concerning casino programs, amenities, off-site attractions, hotels, restaurants, and Harrah’s Caesars Reward program Ø Enter new customer accounts into the database, verify existing accounts and ensure database accuracy

Ø Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values JOB ESSENTIAL DUTIES AND RESPONSIBILITIES (LEVEL 1): Assist in the execution of casino promotions and special events in various locations and entertainment performances in the Cherokee Events Center. Open Caesars Rewards accounts and provide customer information services to all patrons.

Jobs at harrahs casino cherokee nc